Privacy Policy

1. Who we are

This Privacy Policy explains how JerkCall processes personal data when you use our website and services. For privacy questions, contact jerkcall@gmail.com.

Before launch, the operator's full legal name, registered address and any applicable company registration details should be inserted here. Do not publish placeholder legal-entity information as if it were verified.

2. Information we collect

• Account data: email address, username, profile choices and authentication information.
• Matching data: information you choose to provide for matching, such as gender or preference settings.
• Technical data: IP address, browser/device information, timestamps, diagnostics and security logs where technically necessary.
• Usage data: information about interactions with features, pages and calls where required to operate, secure or improve the service.
• Support data: information you send us when contacting support or reporting abuse.
• Payment data: if paid services are offered, payment details may be handled by a payment provider rather than stored directly by JerkCall.

3. Video and communications

JerkCall is built around live video conversations. We do not intend to record or permanently store the content of private video conversations unless a specific feature clearly tells you that recording or storage is taking place and the relevant legal requirements are satisfied.

Technical information necessary to establish, maintain and secure a video connection may nevertheless be processed. Other users may independently record or capture conversations using their own devices; protect yourself by avoiding disclosure of sensitive personal information.

4. Why we process data

Depending on the circumstances, personal data may be processed to:

• create and maintain your account;
• provide matching and video-chat functionality;
• authenticate users and protect accounts;
• detect fraud, spam, abuse and security threats;
• respond to support requests and reports;
• process payments and subscriptions where offered;
• comply with legal obligations and valid requests from authorities;
• maintain, troubleshoot and improve the service; and
• send service-related communications that are necessary for your account.

5. Legal bases

Where the GDPR applies, we process personal data on an appropriate legal basis, which may include performance of a contract, compliance with a legal obligation, legitimate interests, or consent where consent is required. The precise basis depends on the specific processing activity.

6. Sharing data

We may use carefully selected service providers for hosting, authentication, databases, video infrastructure, analytics, security, email, payments and customer support. Providers receive access only as reasonably necessary for their services and are expected to protect personal data under applicable agreements and law.

We may disclose information where required by law, to respond to lawful requests, enforce our Terms, investigate abuse, protect users or protect the rights and safety of JerkCall and others.

7. International transfers

Some service providers may process data outside the European Economic Area. Where applicable, we use an appropriate legal transfer mechanism and safeguards required by data-protection law.

8. Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including account operation, security, dispute resolution and legal obligations. Retention periods vary by data type. When data is no longer needed, we delete or anonymize it where reasonably possible.

9. Your rights

Depending on applicable law, you may have rights including access, correction, deletion, restriction, objection, portability and withdrawal of consent. You may also have the right to lodge a complaint with a competent data-protection authority.

To exercise a privacy right, email jerkcall@gmail.com. We may need to verify your identity before fulfilling a request.

10. Children

JerkCall is strictly 18+. We do not knowingly permit people under 18 to use the service. If you believe a minor is using JerkCall, report it immediately through the available reporting channel or by emailing us.

11. Security

We use reasonable technical and organizational measures designed to protect personal data. No internet service can guarantee absolute security, so you should also use a strong password and avoid sharing sensitive information with strangers.

12. Cookies

JerkCall may use cookies or similar technologies for essential functionality, authentication, security and, where applicable, analytics or preferences. See our Cookie Policy for more information.

13. Changes

We may update this Policy as the service or legal requirements change. The updated version will be posted on this page with a revised date.